Third-Party Self-Storage Management

A Nationwide
Self-Storage
Management Company

Pioneering the future of self storage — expertly combining extensive senior leadership tenure with state-of-the-art technology. We optimize occupancy, reduce operational costs, and maximize profits for facility owners across the country.

Trusted across 13+ states · 20+ facilities · a growing national portfolio

01

We don't just manage
your property.

02

We manage
your business.

Every unit, every lease, every dollar — under meticulous oversight.

03

Behind the doors:
a clear picture.

Every service your facility needs, working together as one system.

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0Facilities Managed Nationwide
0States Under Management
0Annual Revenue Increase
0Years Senior Leadership Experience

Company Overview

Managing Your Business — Not Just Your Property

JustStorage is a forward-thinking self-storage property management company, expertly combining extensive senior management team tenure with state-of-the-art technology to lead the self-storage industry. Operating a national portfolio, the company excels in optimizing occupancy, reducing operational costs, and maximizing profits for facility owners.

JustStorage spearheads a technology-driven approach, enhancing customer experiences and streamlining management processes. Our philosophy centers on not just managing properties, but managing your business — ensuring every decision enhances operational efficiency and profitability.

This strategic focus on innovation and meticulous oversight of every business aspect makes JustStorage a key partner for property owners aiming to elevate their profitability and ensure superior service delivery in a competitive self-storage market.

Nationwide Footprint — 13 States & Growing

  • California
  • Connecticut
  • Iowa
  • Illinois
  • Indiana
  • Kansas
  • Michigan
  • Missouri
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Wisconsin

What We Deliver

A Complete Management Platform, Built Around Your P&L

Four pillars, one mission: make every facility perform like your best facility.

01

Occupancy Optimization

Data-driven leasing strategy, dynamic revenue pricing, and localized marketing keep every unit working harder — driving industry-leading occupancy across the portfolio.

02

Cost Reduction

Centralized vendor relationships, streamlined operations, and rigorous expense oversight cut waste across the portfolio without ever cutting corners on-site.

03

Profit Maximization

Active revenue management and ancillary program optimization convert every square foot into maximum net operating income for ownership.

04

Technology Platform

A modern, cloud-based operating system gives owners clear, consistent reporting on performance and reserves, organized in one place.

Our Performance

Proven Results, Not Just Promises

See how our team drives measurable growth in occupancy, revenue, and NOI across the portfolio.

JOLIET, IL
+18% Occupancy in 60 Days
+11% Revenue in 60 Days
COLUMBUS, OH
82% Occupancy in 5 Months
+34% MoM Lead Growth
WESTLAND, MI
+22% NOI in 90 Days
96% Owner Satisfaction

The JustStorage Owner Portal

Clear, Consistent Reporting on Your Entire Portfolio

Every owner gets a clear picture of how their facility is performing: occupancy, revenue, leasing activity and expenses, organized in one place and delivered on a regular schedule.

Schedule a Call

Portal screens shown are illustrative, with example data.

portal · overview

Occupancy · Monthly Report

94.2%▲ 2.1% vs last month

Monthly Revenue

$1.84M▲ 6.4%

Active Units

8,412▲ 118 net new
portal · this month

This Month

  • New lease signed — Unit 214, Joliet, IL
  • Rate adjustment applied — Columbus, OH
  • Maintenance ticket closed — Olathe, KS
  • Owner statement generated — New Britain, CT

Unit Mix

Std 42%Climate 31%Vehicle 27%
SSA Magazine cover featuring Dale Payne
As Featured InSSA Magazine — the official voice of the Self Storage Association

A Note from the President of JustStorage

“Let’s Rewrite the Standards of Self-Storage Management — For the Owners.”

When Life Storage was acquired, I saw what too many owners now feel — a shift toward corporate indifference. The personal relationships faded. Requests went unanswered. Properties were neglected.

I didn’t walk away; I walked towards a better vision. I realized, sometimes the only way to fix what’s broken is to build it yourself.

Now, as President of JustStorage, I’m doing what I’ve always wanted to do — build a company around the owners. Not one that treats you like a number. But one that answers your calls. One that fixes what’s broken. One that treats your investment like its own.

I am rewriting the standard for what owners should expect — not just in service, but in complete transparency, reporting, and responsiveness. At JustStorage, owners aren’t an afterthought. They’re the reason we exist.

Let’s start a conversation about what your property truly deserves and how we can maximize your entire investment portfolio.

Dale PaynePresident, JustStorage

Common Questions

What Owners Ask Before Partnering With Us

When do you get involved? Can you help with a new development?

From day one. We’re a fully vertically integrated management company, and we start before any dirt is moved. We help you analyze the deal, answer construction questions, onboard the property and take it all the way to stabilization. Whatever you need, we’re your teammate from the beginning, not just once the property starts cash flowing.

How long is the management agreement?

We tailor our contract terms to each owner — there's no one-size-fits-all agreement. Schedule a call with us to talk through what makes sense for your property.

What are your management fees?

A competitive, fully transparent percentage-of-revenue fee with no hidden costs. We'll walk through the exact structure during your portfolio review.

How will I know how my property is performing?

Clear, consistent reporting through the Owner Portal, plus detailed monthly statements, so you know how your investment is performing.

What happens during the transition from our current manager?

Our onboarding team handles the transition end-to-end — tenant communications, records transfer, and systems setup — so there's no disruption to your residents or your revenue.

Resources

Download Key Documents

Everything you need to evaluate a partnership with JustStorage — the company, the team, and the tools behind the results.

PDF

JustStorage Brochure

Learn more about the company and the team behind the success.

Download →
PDF

Tool Box: Value Proposition

Gain insight into the JustStorage tools that add value to your property.

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PDF

Receivership Services

JustStorage offers receivership services for distressed properties.

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Let’s Start a Conversation About What Your Property Truly Deserves.

See how JustStorage can maximize your entire investment portfolio — occupancy, cost, and profit, all in one partnership.